Privacy Policy

Privacy Policy for Moors of Light

Last Updated: [09/20/2024]

1. Introduction: Welcome to Moors of Light (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [moorsoflight.com] and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data: We may collect personally identifiable information, such as your name, email address, phone number, and payment information when you purchase our products or services, subscribe to our newsletter, or contact us.
Usage Data: We may collect information about your interactions with our website, including the pages you visit, the time and date of your visit, your IP address, and the type of device you use.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information: We may use the information we collect in the following ways:

To provide, operate, and maintain our website and services.
To process your transactions and manage your orders.
To communicate with you, including sending updates, promotional materials, and service-related information.
To improve our website and services by analyzing how users interact with them.
To comply with legal obligations and resolve disputes.

4. Sharing Your Information: We do not share your personal information with third parties except in the following circumstances:

With service providers who perform services on our behalf, such as payment processors and email service providers.
When required by law, to comply with legal proceedings or protect our rights.
With your consent or at your direction.

5. Data Security: We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights: Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, update, or delete your data. To exercise these rights, please contact us at elite@moorsoflight.com.

7. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us: If you have any questions about this Privacy Policy, please contact us at contact@moorsoflight.com.

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Refund Policy

Refund Policy for Moors of Light

Last Updated: [09/20/2024]

1. Returns and Refunds: At Moors of Light, we strive to provide the highest quality products and services. If you are not satisfied with your purchase, we are here to help.

2. Eligibility for Refunds

Physical Products: To be eligible for a refund, you must return the item in its original condition within 30 days of purchase. The item must be unused and in the same condition that you received it, including the original packaging.
Digital Products: Refunds for digital products are only available if the product is found to be defective or not as described. You must request a refund within 7 days of purchase.
Services: Refunds for services rendered are evaluated on a case-by-case basis. Please contact us at [contact@moorsoflight.com] to discuss your situation.

3. Non-Refundable Items: Certain items are non-refundable, including:

Gift cards.
Downloadable software products.
Sale items (if applicable).

4. Refund Process: To request a refund, please contact us at elite@moorsoflight.com with your order number and reason for the refund. Once we receive your request, we will review it and notify you of the approval or rejection of your refund.

5. Shipping: If your refund is approved for a physical product, you are responsible for the shipping costs to return the item. Shipping costs are non-refundable.

6. Refund Timelines: If your refund is approved, we will process it and issue a credit to your original method of payment within 7-10 business days. If you have not received your refund after this period, please contact your bank or credit card company.

7. Contact Us: If you have any questions about our Refund Policy, please contact us at elite@moorsoflight.com.

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Terms of Use

Terms of Use for Moors of Light

Last Updated: [09/20/2024]

1. Acceptance of Terms: By accessing and using the Moors of Light website (the “Site”) and services (the “Services”), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, you should not use our Site or Services.

2. Eligibility: You must be at least 18 years old to use our Services. By using our Site, you represent that you are at least 18 years old and legally able to enter into a contract.

3. Use of the Site: You agree to use the Site and Services for lawful purposes only. You are prohibited from using the Site to:

Post or transmit any material that is illegal, harmful, or violates any third-party rights.
Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
Engage in any conduct that restricts or inhibits any other user from using or enjoying the Site.

4. Intellectual Property Rights: All content, including text, graphics, logos, and images on the Site, is the property of Moors of Light or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written consent.

5. Product and Service Descriptions: We strive to ensure that product and service descriptions on the Site are accurate. However, we do not warrant that the descriptions, prices, or other content are error-free, complete, or current.

6. Payment and Pricing: All prices are subject to change without notice. Payment for products or services must be made through the methods provided on the Site. We reserve the right to refuse any order you place with us.

7. Limitation of Liability: Moors of Light will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages.

8. Indemnification: You agree to indemnify, defend, and hold harmless Moors of Light, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or your violation of these Terms of Use.

9. Governing Law: These Terms of Use are governed by the laws of the state in which Moors of Light operates, without regard to its conflict of law provisions.

10. Changes to Terms of Use: We reserve the right to modify these Terms of Use at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.

11. Contact Us: If you have any questions about these Terms of Use, please contact us at contact@moorsoflight.com.